Backup your Smartphone

Managing your Android device will require a hard reset of your smartphone. Make sure you've backed up important files and moved 2FA apps correctly.

Tech Lockdown Team

Before you get started

Regardless of which path you decide to take (Andoff or Manage Engine), you will need to hard reset your device.

Important

For full control over a device, you need to hard reset the phone. A hard reset will delete everything on the device, but you shouldn't need to reactivate your phone's service.

Modern phones use cloud backups to simplify the process of restoring files on a phone. Make sure you understand how your phone is backed up and how you can restore it. This is a standard process with modern phones.

If you use two factor authentication apps (2fa), make sure you have a way to restore your 2fa access. This is not backed up in the cloud.

How to Backup Your Device

Both Andoff and Manage Engine require a hard reset of your smartphone in order to work. This will delete all data stored on that device and sign you out of any accounts.

First, open your smartphone's settings and search for "backup":

Look at the backup options available.

You typically have at least one of these options:

Backup with Google Drive
Use Dropbox for a cloud storage backup
Connect your smartphone to a computer and save your files that way

Restore 2FA Access on Another Device

If you use 2FA on your smartphone, you will need to move this 2FA access to another device first. Hard resetting your smartphone will revoke any 2FA apps you've connected.

The exact instructions for how you do this will depend on which authenticator app you've installed. Please refer to the support section on each authenticator apps' website:

For other Authenticator apps, you'll need to check their official website for more information.

Next Up

Continue with Andoff Instructions

Andoff

Get Started with Andoff

Andoff is a powerful option for Android users that grants a high degree of control over your smartphone. It requires a full device reset in order to enable.

Continue with Manage Engine Instructions

ManageEngine

Get Started with Manage Engine

ManageEngine is a piece of software called a Mobile Device Manager (MDM) and includes a free tier. An MDM is required in order to manage your Android smartphone.